Please contact Affordable Oil via email or through our website Contact Us form.
Please check you tank before placing your order. If the full amount of oil ordered can not be taken in your tank, a refund will be made charged at the closest rate within 100 liters of your order.
Affordable Oil delivery driver will leave a printed docket from the tanker’s meter which will show exactly how much oil was delivered.
If the customer has not left access or the tank locked for the arranged delivery there will be a call out charge of £20.
Affordable Oil operate a small tanker service, designed for restricted access, in addition to our fleet of standard vehicles, and can arrange regular, planned deliveries to ensure you have a constant supply of oil.
Unfortunately not, the Affordable Oil system does not recognise an order for a zero quantity so you should enter the maximum number of litres you would want delivered.
Affordable Oil standard delivery is within 2 working days – working days are Monday to Saturday, excluding public holidays (New Years Day, Easter Monday & Tuesday, May Day, 12 & 13 July and Christmas and Boxing Days) – this enables us to plan our delivery schedule and is one of the reasons why we can offer significantly lower prices for web orders.
Affordable Oil can only offer the very low prices on the web if our costs are kept to an absolute minimum. This means that payment has to be made at the time of ordering to reduce administration costs and we cannot offer any credit for online orders. Drivers are unable to accept card payments. Paying online also reduces the chance of you missing the delivery person when they call, should you have to go out unexpectedly (which would incur a non-delivery charge).
In order to keep Affordable Oil prices as fair and transparent as possible, we charge an administration fee for payment by credit card of 2%. For every credit card payment we accept, we are charged a percentage of the transaction value as a fee. Affordable Oil believe that it is fairer to the customer to only charge when there is a cost incurred by us, rather than adding this cost into the price of the oil. Debit cards are charged to us at a flat rate, this is a minimal amount in comparison and we have absorbed this cost ourselves, ensuring that the customer will not be charged for using a debit card.
Credit cards are usually MasterCard or Visa, debit cards (cards where the money is debited immediately from your current account) include Switch, Maestro, Visa Debit and Electron.
Then please use your debit card – there is no charge.
We can deliver to you if you live within the following postcode areas:
BT47, BT48, BT49, BT82 – THESE ARE CORRECT FOR AFFORDABLE OIL
Affordable oil uses a low cost business model along with modern web based technology. This cuts down on administration costs and the savings can be passed on to the customer.
The average delivery hose on an oil tanker is 180 feet (54 meters).
As we receive payment upfront, in most cases you do not need to be home to accept delivery. If you need to be home, please leave a request on your order instructions and, if necessary, the driver can contact you prior to delivery.
The average domestic oil tank ranges between 1000 litres to 1350 litres. Some larger domestic tanks have capacity of up to 2500 litres. There should be a maximum capacity on the product label located on most recently manufactured oil tanks.
Standard heating oil or 28 sec Kerosene should be requested. Please leave a note on your order instructions regarding AGA.